Cardsphere Privacy Policy

Updated: 03 July 2018

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US and Canadian privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, and mailing address.  Credit card information, banking information or other details may be requested as part of making a purchase or withdrawing funds from the system.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To provide better service to you when responding to your customer service requests.
  • To process your transactions.
  • To send periodic emails regarding your order or other products and services.

How do we protect your information?

Our website is scanned on a regular basis for known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/payment information you supply is encrypted using Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All credit card transactions are processed through a gateway provider and are not stored or processed on our servers.

Your password is processed with a cryptographically strong hash function before being stored on our servers. We never store clear-text passwords.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • identify individual users interacting with our site (user sessions).  

If users disable cookies in their browser:

You will not be able to access the portion of the site that requires user authentication. You will only be able to access the publicly available portion of our site.

How private is your user-to-user messaging system?

Cardsphere provides a messaging system so trade partners can communicate details about trades to one another, and negotiate dispute resolution without requiring administrator or community intervention. In such cases where a trade is disputed, recent messages between the users engaged in arbitration will be accessible to Cardsphere admins or community dispute resolution panels, including text and uploaded images.

Images uploaded using the messaging system will be retained by Cardsphere for 180 days.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website. However, content created by other users on our web site may include links to other sites, products, services.


Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at:

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first signifi page after entering our website.
  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

Can change your personal information:

  • By logging into your account

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

  • Within 7 business days  

We will notify the users via in-site notification

  • Within 7 business days  

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.  

  • Process orders and to send information and updates pertaining to orders.  

To be in accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.  

  • Identify the message as an advertisement in some reasonable way.  

  • Include the physical address of our business or site headquarters.  

  • Monitor third-party email marketing services for compliance, if one is used.  

  • Honor opt-out/unsubscribe requests quickly.  

  • Allow users to unsubscribe by using the link at the bottom of each email.  

If at any time you would like to unsubscribe from receiving future emails, you can:

  • Follow the instructions at the bottom of each email.  

and we will promptly discontinue ALL correspondence.


Cardsphere aims to be compliant with the EU general data protection regulation. As per the requirement of the act we offer our users the option to request their personal information removed from Cardsphere. In order to start the process a user must notify Cardsphere via email. It may take up to 30 days to process such requests. After the process is complete the user will no longer be able to use Cardsphere and will not be considered a Cardsphere user in good standing.

Cardsphere will permanently remove the following personal information of the user:

  • Display name
  • Address on file (including history of changes)
  • Trade notes
  • Haves, Wants
  • Messages
  • Uploaded image files (may take up to 180 days)
  • Earned badges and trade statistics
  • Other settings and preferences

Under the exceptions listed in Recital 65 of GDPR Cardsphere will retain the following information indefinitely:

  • Name (including history of changes)
  • Email address on file (including history of changes)
  • Country (including history of changes)
  • Information about purchases of stored value and withdrawal of stored value
  • Trade history
Please note that although the above information will be retained, it will not be publicly accessible.